Casino Dome by Genesis Global Ltd

The Casino Dome is the latest addition to the reputable Genesis Global family of online casinos. We find the Genesis Global brands to be honest and trustworthy.

If you are looking for a quality, refreshing new gaming experience, then you have found it with Casino Dome. Set in a futuristic theme that emphasizes sustainable clean energy, “Anne of the Commune” leads you through a new world of iGaming entertainment.

In summary, there are a lot of good things to discuss about Casino Dome -the layout and design is well thought out, quality gaming is provided, and an extremely comprehensive FAQ and Customer Support Knowledge Base can be found. But there are some aspects which are “meh” – quality of gaming is tops but range is slightly slim, sadly US Players are not accepted and bitcoin fans will need to look elsewhere.

Hits

  • Refreshing and vibrant futuristic theme
  • No Deposit fees
  • Phone and responsive email support
  • Huge range of payment options
  • Mobile compatible for multiple browsers and devices

Misses

  • Not available to US Players
  • No Mobile Application
  • Withdrawal fees
  • Live Chat is only available after Account creation
  • Library of games is 1,400 (not bad, but the other Genesis Global brands have over 2,000)
  • Does not accept bitcoin and other cryptocurrencies
  • Welcome Bonus of 100% up to $200 + 21 Free Spins could be better

Operator Information

Languages — English, Polish, Hindi, Norwegian, Hindi

Device Compatibility — Android, iOS, iPad, Mac, Windows

Banking Options — Credit cards, e-Wallets, bank transfer, checks.

Support — Live Chat, email, telephone

Owner/operator — Genesis Global Ltd

License — Malta, UK Gambling Commission

Getting Started

Unlike other online casinos where there is nothing worse than having to meander your way through various screens to determine how to sign up, at the Casino Dome it is simple and intuitive.

Opening an Account with Casino Dome, you will need to provide the following:

  • Name
  • Email
  • Telephone number
  • Date of Birth
  • Country of Residence

Within the process, you will need to confirm that you are 18 years old or older, and that you are of the legal age to gamble in the jurisdiction that you reside in.

Additional information may be required, which is neither more or less onerous than other online casinos.

However, if you have ever had to deal with the UK Gambling Commission, you will understand how strict they are. This translates to all of the Genesis Global brands (including Casino Dome) being run professionally and with adherence to the letter of the law. Do not request for any short cuts with meeting KYC requirements. To do so is not fair on Casino Dome and it should not warrant any complaints from players who are rejected for failing to meet KYC requirements.

Layout and Design cannot be faulted. Simple, clean and well thought out. The software developers have done a great job with making it easy to move around, and find the gaming titles that you want to play. We really like the pull out side bar, and the Help, Search at the top right. A big thumbs up for ease-of-use.

Games and Software

Upfront, the range of gaming titles isn’t going to blow your mind away. We recognise that this may be petty, but Casino Dome only houses circa. 1,400 titles, when compared to the other Genesis Global brands that offer circa. 2,000. Therefore, if the number of titles is a big thing for you, try the other Genesis Global casinos first. Having said that, 1,400 titles to choose from, is still a lot!

In terms of variety, you will still find all the favourites:

Slots – A lot of players love slots, and won’t be disappointed with the titles available here. Yes, you will find many Asian themed titles – Dragon Tiger, Dragon Matching and Fu Fortune (just to name a few), along with all the Western greats that span from pirates, jackpots, spinning reels, jewels etc. The list goes on and on.

Live Casino – Casino Dome employs the best software provider for Live Casino gaming – Evolution. Evolution is widely regarded as the leader of Live Casino gaming, offering superb features that includes multi-in-picture viewing, and crisp clean streaming to your playing device. Take note, if you intend to choose Casino Dome for their Live Casino gaming the Welcome Bonus is NOT applicable and cannot be used.

Table Games – all the classic and tradition table games are covered – Blackjack, Baccarat, Craps and Roulette. However, we do note that it appears a little sparse in this gaming selection.

Perhaps constraining the number of titles is the relatively low number of gaming software partnerships. There are literally hundreds of gaming providers out there, of which Casino Dome partners a good six. Again, this is not such a big deal since they have partnered for quality and 1,400 titles is not insignificant.

Their partnerships include: iSoftBet, NetEnt, Red Tiger Gaming, Yggdrasil, Evolution Gaming and Play’N GO.

Mobile and App

A negative for Mobile App players is that Casino Dome does not offer one. But, you will find that this is becoming extremely common nowadays. Interactive Casinos are turning to web based gaming only which in no way diminishes the gaming experience.

Casino Dome has followed this path, and have therefore placed great development in a dynamic site that can be played on any browser and playing device. Using HTML5 coding (for those who want to know the technicalities) renders for dynamic layout and design of any website. Hence, you won’t need to download an app, just go straight to your browser and instantly play.

Welcome Bonus and Ongoing Promotions

The Welcome Bonus is 100% up to $200 + 21 Free Spins with a Wagering Requirement of 40x. This is quite reasonable, though definitely could be better for a new entrant to the market. As mentioned earlier, the Welcome Bonus cannot be used for Live Casino game and the Free Spins is a No Deposit Bonus.

Casino Dome also offers weekly and monthly reloads and regular promotions.

They also have a VIP programs that entitles loyal players with exclusive tournaments, prizes and rewards.

Payment Methods |Deposits and Withdrawals

Depositing into your account is easy to do. There is a Deposit button on the top right of every page and within all games – simply click through and follow the steps.

The great positive for Casino Dome is that they do not charge a fee for making a deposit –  Zero Deposit Fees!

Deposit methods include:

  • Visa
  • MasterCard
  • Skrill
  • Neteller
  • Paysafe
  • Bank transfer
  • Interac Online and many more.

Processing times of a deposit will vary according to the deposit method and your country of residence. In most cases deposits are instant, but if you choose bank transfers these will require up to 5 business days.

The minimum deposit accepted by Casino Dome is $10, and the maximum deposit in any one transaction is $5,000.

The following currencies are accepted: GBP,CAD,EUR,SEK,NOK,INR,BHD,BGN,RMB,HRK,CZK,DKK,GEL,KWD,MXN,NZD,NGN,PEN,PLN,QR,RON,RUB,SAR,ZAR,TRY,AED,USD

Please note: Bitcoin and other cryptocurrencies are not accepted deposit methods at Casino Dome.

Withdrawals will unfortunately incur a 2% handling fee. In addition, there may be further fees incurred by the receiving financial institution.

If you make a withdrawal of funds amounting to $2,300 or more, identification will need to be provided.

Lastly, e-Wallet and Online Bank transfers are instant, while other methods may require up to 5 business days.

Security and Customer Support

Customer Support is a bit hit and miss. They offer three avenues of direct Customer Support through telephone, email and Live Chat. If you have NOT created an account and you are looking for their Live Chat function, stop right now! It isn’t there, because Live Chat is only available for registered members (in addition some players have complained that is a Bot only. Some Bots can still be quite helpful though). We did test out the speed of an Email response, and within a few minutes we had a reply, which was quite impressive.

In addition there is a comprehensive FAQ section to be found in the top right corner and was actually quite helpful. Rather than slap sticking a few question and answers together, someone actually thought through was some of the pertinent questions may be for online casinos!

Security is top notch. Being part of the Genesis Global cohort of brands, you will not find a more secure online casino. They take their responsibilities for player data protection seriously, as well as their regulatory requirements. If you have any complaints regarding Player Data and Privacy, Casino Dome (and all of the Genesis Global brands) are obliged by law to address your concerns. If not resolved, they are required to provide the contact details of the government departments that will assist you in your jurisdiction.

Casino Dome Review Summary

Casino Dome entered the market in early 2021 and has started strongly. Whilst its catalog of gaming titles is slim compared to the other Genesis Global brands, it is still in its infancy, so we anticipate that it will only expand as time passes.

Holding dual licenses in Malta and the UK, meant that Casino Dome is strictly regulated. And we know from the past that Genesis Global brands have a very good track record of providing a safe and secure environment for players. So you can rest assured that Casino Dome is a honest casino to play at.

Sadly US players are not accepted. Do not expect this to change in the near future, because all of the other Genesis Global brands continue to outline the US as a Restricted Country in their Terms and Conditions. But for the vast majority of European, and African nations you will be accepted, as well as Canada, New Zealand and India.

There is a wide range of payment options, and these will vary depending on your country of residence. For example, Interac Online is only available for Canadians. However, excluded are Bitcoin and other mainstream cryptocurrencies which is surprising, since most countries that are permitted to play at Casino Dome have legalized the use of Bitcoin.

The Welcome Bonus for new players is a healthy 100% up to $200 + 21 Free Spins, and is not applicable to Live Casino gaming. It’s not something to rave about, because Casino Lab’s (a sister brand in the Genesis Global family) is offering a way better Welcome Bonus of 100% up to $300 + 300 Free Spins.

If you have yet to try the other Genesis Global brands, we suggest playing at them first. Casino Dome does not rank as highly as the others, given that you will have the same quality of gaming experience plus with more titles to choose from. But, if you are looking from something refreshing, well designed yet still safe, secure and reliable, then give Casino Dome a go.